Arcasa Privacy Policy
Effective Date: 12.10.24
Arcasa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including the Arcasa Incentive Calculator.
SMS / Text Messaging
Last updated: July 15, 2026
This section explains how Arcasa (“Arcasa,” “we,” “us,” or “our”) collects and uses phone numbers and how we handle consent for text (SMS) messaging. It applies to messaging conducted through arcasa.io and related forms.
Collection of Phone Numbers
When you provide your phone number to Arcasa, such as through a website form, program inquiry, application, customer support interaction, or other contact with us, we may collect it to communicate with you about our products and services.
Use of Phone Numbers
If you opt in to receive SMS text messages, we may use your phone number to send messages such as account updates, application or program updates, appointment reminders, follow-up messages, responses to your inquiries, and, where you separately consent, marketing or promotional messages.
Consent
By providing your phone number and affirmatively opting in, you consent to receive SMS messages from Arcasa at that number, including messages sent by automated technology where applicable. Consent to receive text messages is not a condition of purchase.
You may opt in through a web form, checkbox, text keyword, or another clear affirmative consent method presented before signup is completed. Any SMS opt-in must be voluntary, must not be preselected, and must be accompanied by clear disclosure of the brand name, message purpose, message frequency, message and data rates disclosure, and instructions for stopping or getting help.
No Sharing of Opt-In Data
Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. The information you provide when opting in to SMS messaging, including your phone number and consent record, is used solely by Arcasa to deliver the messages you requested and to operate our messaging program.
Message Frequency and Rates
Message frequency varies. Message and data rates may apply.
Opting Out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a single confirmation message and will not send you further text messages unless you opt in again. You may reply HELP for help or contact us using the information below.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Contact Us
If you have questions about how we handle your information or your SMS preferences, contact us at support@arcasa.io and (833) 789-0057.
1. Information We Collect
We may collect the following types of personal information when you use our services:
Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.
Financial Information: Home value, mortgage details, loan preferences, and related data provided through the Calculator.
Technical Information: IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
We use your information to:
- Provide personalized incentive estimates.
- Improve our services and customer experience.
- Communicate with you about relevant products, offers, or services (if you opt in).
- Comply with legal and regulatory requirements.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
Service Providers: Trusted third-party partners assisting in our operations.
Legal Obligations: When required by law or in response to valid legal requests.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure.
5. Your Privacy Choices
You can:
Opt-Out: Choose not to receive marketing communications by following unsubscribe instructions.
Access and Update: Request access to or updates of your personal information by contacting us.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, track website performance, and analyze usage trends. You can adjust your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or direct communication.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
By using Arcasa's services, you agree to this Privacy Policy.